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Security

Understanding Hospital Crime

The rates of crime are rising in hospitals and care settings across the United States, fueled by a myriad of issues, including how the pandemic is contributing to an increase in mental health and anxiety disorders, domestic, alcohol and substance abuse, and the continued struggle with an opioid epidemic. For hospitals leaders understanding what type …

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Reduce Workplace Violence by Setting the Stage Early

Hospital settings create high levels of stress for patients, their families and friends, as well as employees of the organization.  Stress combined with fear of the unknown and illness become major contributors to agitation and aggression from patients and family members toward healthcare staff. Additionally, hospitals are the go-to-resource for care and de-escalation of individuals …

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Five Items to Consider Before Conducting a Security Risk Assessment

Healthcare organizations should conduct a security risk assessment annually to serve as a basis for revising the organization’s security program to address new technologies, workplace violence, and community crime risk.  Prior to beginning an assessment consider these five items: 1.       Assessment frequency and completeness 2.       Purpose and design of assessment 3.       Source and quality of …

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Your Support Services Team

Is Your Support Service Team Part of Your Clinical Team? When patients enter your hospital they use everything they see, smell and hear to make judgments about the quality of services they are receiving.  Whether or not you realize it, the support service departments (Food, Environmental Services, Security, Clinical Engineering, Laundry and Linen, and Patient …

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