“The best patient experience is not only connected to the clinical outcomes. The auxiliary department’s employees play a huge customer satisfier, keeping in mind always patients as the heart of the services we provide. The best team is the one that doesn’t lose a bit when their leader has moved on, but continue having the support of someone with the expertise, knowledge & values. To continue with the momentum and the focus of serving with compassion, empathy connecting with those we served on a daily basis.”
Call Soriant today to see all the ways Carlos can help achieve your organization’s savings goals!
Carlos Campos-Loera brings more than 15 years of experience in management, business development, and leadership experience to healthcare services. He is a quality-focused operations driver, problem solver, and customer service leader credited with building operations centered on responsive support. Carlos elicits top performance through staff mentoring, recognition, and well-rounded training. In his most recent position, Carlos provided support and management to EVS/Laundry/Food Services/Patient Transportation/Landscaping and Grounds Services for all hospitals contracted with Hospitality Healthcare Services.
Areas of Expertise:
- Contract Negotiation
- Concept Branding/Marketing
- Retention Training
- Multi-Unit Management
- P&L Analysis
- Retail Operations
- Patient Service Operations
- Environmental Services
- Patient Transportation
- Linen Services
Carlos worked for Sodexo Healthcare from 2000 – 2013 in positions of increasing responsibility. From 2009-2013, he served as General Manager for Arizona Heart Hospital, where he managed the daily operations of FNS.
Accreditations and Credentials
- ServSafe Certified
- Human Resources/Diversity/EEO/Affirmative Action
- Retail Certification
- HIPO Customer Service Training/Team Building/Leadership Certification
- Clients for Life Certification