Soriant Source

Six Sigma and Lean Interventions not working?

Twelve months post Six Sigma and Lean thinking intervention and you’ve taken all pertinent measures:  Eliminated negative processes in the value stream, and redesigned processes flow to cut down on wasted time and bottlenecks; yet you still aren’t realizing full cost-saving projections. What is going on? Our projections were accurate, and our implementation strategy was sound.  “So why are we still missing the mark?”  The answer may be more simple than you think. In many cases where we see a disconnect between projected and actual benefits of Six Sigma and Lean thinking, it has less to do with outcomes as

By |October 19th, 2018|Categories: Healthcare Blog, Lean & Six Sigma|Comments Off on Six Sigma and Lean Interventions not working?

Key Steps to Define an Achievable AND Deliverable Budget

Have you ever been handed a savings target dollar amount and been told you need to deliver that by year end? Did hard data drive the target to understand what is truly attainable and deliverable? Do you understand what a realistic percentage of that target can and should come from purchased/ support services? Below are clear guidelines which will allow you to set-up your support service department(s) for a successful 2019 budget year. PREPARE: Things to consider As preparation for your budget begins, start with a solid understanding of your overall strategic objectives. Is it to reduce the total operating budget by 5%? Decrease inventory or labor? Increase retail and

By |October 8th, 2018|Categories: Healthcare Blog, Soriant Source|Comments Off on Key Steps to Define an Achievable AND Deliverable Budget

Lean Six Sigma Produces Real-World Results at Mt. Washington

Lean Six Sigma, originally developed by Toyota to build highly reliable and consistent cars (Lean) with powerful statistical tools to understand and improve business processes (Six Sigma), is far from just another fad improvement methodology.  The dedicated team of Dietitians, Nurses, Physicians, and Nutrition Assistants at Mt. Washington Pediatric Hospital in Baltimore, MDused a Lean Six Sigma approach known as a Kaizen Event or Rapid Improvement Event to improve both the safety of its patients and the efficiency of its staff. Mt Washington Pediatric Hospital ( is a specialty hospital that provides family-focused, integrated care to infants and children.  With

By |September 2nd, 2018|Categories: Uncategorized|Comments Off on Lean Six Sigma Produces Real-World Results at Mt. Washington

Employee Engagement in the Modern Era: The Key to Your Organization’s Success

Every organization requires a happy, motivated, and engaged workforce to succeed, which is especially true in the healthcare industry. Gallup and Loma Linda University Medical Center conclusively discovered that employee engagement and employee safety work in tandem to significantly enhance patient satisfaction.  They also concluded that low levels of employee engagement can have a devastating effect on patient care. In a hospital or other healthcare environment, your employees will always be among the most valuable resources that you have. These hardworking men and women have dedicated large portions of their lives to providing care for patients daily. On the "front lines," they are giving their all to

By |August 30th, 2018|Categories: Employee Engagement|Comments Off on Employee Engagement in the Modern Era: The Key to Your Organization’s Success

Happy Labor Day from Soriant Solutions!

Traditionally the last official “summer” weekend, Labor Day is a chance to celebrate with food, parades, ballgames, and shopping. Nearly 128 MILLION Americans will enjoy a family cookout. Hundreds of thousands will tailgate and support their favorite college football teams in packed stadiums. The roots of Labor Day date back to 1880’s New York City, where rival union leaders joined together to protest unfair labor practices which plagued industry at the time. Shortly after that, 30 workers died at the hands of federal officials during the Pullman Strike. Thirty states joined together to celebrate Labor Day before it became a

By |August 27th, 2018|Categories: Healthcare Blog|Comments Off on Happy Labor Day from Soriant Solutions!

How to Conduct an Environmental Services Contract Review

Your first question is probably Why conduct a contract review?  When we are invited into a hospital to complete an analysis of an existing contract(s), we find many of the contracts and follow-up amendments (if they can be located) sitting on a shelf, not looked at or understood.  They are often not reviewed or even thought about until another amendment for an annual CPI increase is received from the Regional Manager for the Contract Company. Time after time, Soriant sees examples of Performance Indicators and Financial Guarantees not reconciled or taken advantage of. In one example we were working with

By |August 15th, 2018|Categories: Environmental Services|Comments Off on How to Conduct an Environmental Services Contract Review